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‎10-01-2025 12:35 PM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Operating System: Microsoft Windows 11

I have a Dell Thunderbolt Dock (WD22TB4).  I have been unsuccessful in getting it to work with my HP laptop.  I have contacted Dell and have all the correct drivers downloaded from their end.  Is there a driver or an update that I could download from HP that might get this to work?

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1 REPLY 1

‎10-04-2025 07:33 AM

HP Recommended

@StephenDee, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Thanks for reaching out! I wanted to let you know that the USB-C port on your HP 17.3-inch Laptop doesn't support video output, so it won't work with your Dell Thunderbolt Dock for connecting displays. The only way to connect an external monitor is through the HDMI port on your laptop.

 

I hope this helps.

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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