-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Detect_Covid19Msg.exe

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
04-19-2020 05:06 PM
Operating System: Microsoft Windows 10 (64-bit)
Zonealarm gave the warning below.
I found Detect_Covid19Msg.exe in ......\HP Support Solutions Framework\Modules\SUDF.
Is this an executable file from HP or malware ?
Detect_Covid19MsgDetect_Covid19Msg
2 REPLIES 2
04-20-2020 03:15 AM
Thanks for your reply. I uploaded the file to virustotal.com but according this site the file was clean.
I uninstalled the HP Support Assistent and HP Support Solutions Framework.
If you are right that the file is indeed malware, it may be caused by a vulnerability in the HP software because it was an old version from 2016.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.