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‎04-08-2019 01:53 PM - edited ‎04-08-2019 01:56 PM

HP Recommended
Product: HP EliteBook x360 1030 G3
Operating System: Microsoft Windows 10 (64-bit)

How do I resolve The Base System Device driver for my HP EliteBook x360 1030 G3? It appears to not have installed properly. 

 

PCI\VEN_8086&DEV_15D2&SUBSYS_8438103C&REV_02
PCI\VEN_8086&DEV_15D2&SUBSYS_8438103C
PCI\VEN_8086&DEV_15D2&CC_088000
PCI\VEN_8086&DEV_15D2&CC_0880

1 REPLY 1

‎04-08-2019 02:42 PM

HP Recommended

Hi:

 

You need this driver for that device...

 

Intel Thunderbolt 3 connection management application and driver

 

https://ftp.hp.com/pub/softpaq/sp94501-95000/sp94596.exe

 

Here is a partial copy and paste of the driver setup information file which shows driver support for the hardware ID you posted...

 

[Manufacturer]
%Intel% = Thunderbolt,NTamd64.10.0.1

[Thunderbolt.NTamd64.10.0.1]
; DisplayName Section Device Id
; ----------- ------- ---------
%TbtBusDrv_DeviceDesc1575% = TbtBusDrv_Device, PCI\VEN_8086&DEV_1575&CC_0880
%TbtBusDrv_DeviceDesc1577% = TbtBusDrv_Device, PCI\VEN_8086&DEV_1577&CC_0880
%TbtBusDrv_DeviceDesc15BF% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15BF&CC_0880
%TbtBusDrv_DeviceDesc15D2% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15D2&CC_0880
%TbtBusDrv_DeviceDesc15D9% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15D9&CC_0880
%TbtBusDrv_DeviceDesc15E8% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15E8&CC_0880
%TbtBusDrv_DeviceDesc15EB% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15EB&CC_0880
%TbtBusDrv_DeviceDesc15DC% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15DC&CC_0880
%TbtBusDrv_DeviceDesc15DD% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15DD&CC_0880
%TbtBusDrv_DeviceDesc15DE% = TbtBusDrv_Device, PCI\VEN_8086&DEV_15DE&CC_0880

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