• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having hardware issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-04-2021 06:06 AM

HP Recommended
Product: HP Omen 15-en1013nt (434M5EA)
Operating System: Microsoft Windows 10 (64-bit)

I want to disable optimus from BIOS because I dont have any chance to connect to an external display to get full potential and full control over my nvidia card. However, when I check options from BIOS there was none related with this. Can you please share if there are advanced bios options button combination or any other BIOS solution? I cant even record my screen with high quality when optimus enabled. Maybe this is irrelevant information but even this minor problems are getting me pissed off.

Category:
2 people had the same question
2 REPLIES 2

‎09-04-2021 03:06 PM

HP Recommended

Also here is my product link directly from HP's website: https://support.hp.com/us-en/product/omen-15.6-inch-gaming-laptop-pc-15-en1000/2100371351/model/2100...

And if I check BIOSes/Firmwares/Softwares, it tells latest BIOS is: F.05 Rev.A but my BIOS revision is F.06 how is this possible? Here is the URL (which is my product's software/support url): https://support.hp.com/us-en/drivers/selfservice/omen-15.6-inch-gaming-laptop-pc-15-en1000/210037135...

Was this reply helpful? Yes No

‎09-27-2021 11:50 AM

HP Recommended

Hi@EmirYilmaz, Welcome to the HP Support Community!

 

`We have done the basic troubleshooting as per the document and the notebook needs to be checked taking remote access so that get to know it's a hardware or software issue.

 

I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.

 

               Hope this helps! Keep me posted.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.