08-08-2019 02:21 PM
I am partially disabled and my right arm is mostly paralyzed so sometimes I drag it across the Touchpad by mistake and would like to disable it, but am unable to find a solution anywhere. Can you help please?
08-11-2019 03:15 AM - edited 08-11-2019 03:27 AM
Welcome to the HP Support Community.
Double-tapping the upper-left hand corner of the TouchPad enables or disables the TouchPad. When disabled, some models display a graphic on the screen showing the TouchPad with a red line through it.
An amber light illuminates briefly if the computer supports this feature. There might also be an audible sound.
Or, you may try these steps -
- Press Windows logo + X keys on the keyboard and select Control panel from the context menu.
- From the top right corner of the screen click on View by and select Large icons.
- Click on Mouse option from the window.
- Click on Device settings tab from the Mouse properties screen, button the Disable button to turn off the touchpad option.
- Click on Apply and OK.
- Close the window and check if the changes are effective.
If the issue still persists, try these steps -
- Press Windows Key + X to open Win + X menu and select Control Panel from the list.
- When Control Panel opens, go to Hardware and Sound section and select Mouse.
- When Mouse settings window opens, you should see Device Settings tab. Switch to it.
- Locate Disable internal pointing device when external USB pointing device is attached option and enable it.
- Click Apply and OK to save changes.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
I am an HP Employee