Disabling "SmartSense" does NOT stop mouse stop during typing

[Pranav_]

SO as the title suggests, I have tried disabling smartsense, and even though it gets disabled, I CANNOT seem to get rid of not being able to point and tap touchpad while typing. I have spent about 2 hours trying to find a solution, edited the Registry and restoring it, but with no promising results. This hinders my productivity and is not fun. Any help provided is greatly appretiated.

[The_Fossette]

@Pranav_,

Welcome to the HP Support Community!

I assure you I will try my best to get this sorted.

I recommend you follow the below steps and check if it helps.

1. Go to the Control Panel (large icon view) then > click Mouse > Device Settings tab > Settings. Under the Synaptics Settings, go to Pointing > Sensitivity > Palmcheck and set the palm sensitivity to the minimum and test the game.

If you have an ELAN touchpad, try to:

2. Adjust the PalmTracking option under Additional Tab on the ELAN Smart-Pad settings to the minimum and observe.

If you continue facing the issue, follow the below steps.

Go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Synaptics\SynTP\Defaults

Change the value of the first 3 string entries of PalmKms to 0.

I recommend creating a backup of your registry if you are not comfortable making changes.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

[Pranav_]

Thanks a lot for the reply!! I have tried everything you mentioned except for editing the registry before. I'll give that a try and update you on that. Cheers!

[The_Fossette]

@Pranav_,

Thank you for keeping me posted.

Please post your results, as I will be looking forward to hearing from you.

Good day!