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JhonnZunn
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Message 1 of 7
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Solved!

Dispositivo base del sistema

HP Recommended
HP ProoBook 6440b
Microsoft Windows 10 (64-bit)

Hola!

Tengo problemas de conectividad en mi PC desde que la actualice a Windows 10 por el wi-fi, exitosamente he conseguido actualizar gran parte de drivers o controladores de mi máquina, intento activar la funcionalidad de wi-fi pero no me es posible que se active, reviso si el drivers está correcto y no me aparece ningún error en el drivers inalámbrico.

 

Tengo 3 dispositivos desconocidos

Dispositivo base del sistema

Dispositivo base del sistema

Dispositivo desconocido

Posteriormente reviso el ID de hardware y son los siguientes:

1) DISPOSITIVO BASE DEL SISTEMA

Ubicación: Ranura PCI 2 (Bus PCI 67, dispositivo 0, función 2)

----------------------------------

PCI\VEN_1180&DEV_E852&SUBSYS_1722103C&REV_01

PCI\VEN_1180&DEV_E852&SUBSYS_1722103C

PCI\VEN_1180&DEV_E852&CC_088000

PCI\VEN_1180&DEV_E852&CC_0880

----------------------------------

2) DISPOSITIVO BASE DEL SISTEMA

Ubicación: Ranura PCI 2 (Bus PCI 67, dispositivo 0, función 1)

----------------------------------

PCI\VEN_1180&DEV_E230&SUBSYS_1722103C&REV_01

PCI\VEN_1180&DEV_E230&SUBSYS_1722103C

PCI\VEN_1180&DEV_E230&CC_088000

PCI\VEN_1180&DEV_E230&CC_0880

---------------------------------

3) DISPOSITIVO DESCONOCIDO

Ubicación: en Complejo raíz PCI Express

---------------------------------

ACPI\VEN_HPQ0004

ACPI\HPQ0004

*HPQ0004

 

Ayuda, Gracias de ante mano!

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,446 65,010 22,073 33,994
Message 2 of 7
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HP Recommended

Hi:

 

You need these drivers...

 

DOS DISPOSITIVO BASE DEL SISTEMAS:

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot.

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe

 

DISPOSITIVO DESCONOCIDO:

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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Paul_Tikkanen
Level 21
Level 21
141,446 65,010 22,073 33,994
Message 2 of 7
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HP Recommended

Hi:

 

You need these drivers...

 

DOS DISPOSITIVO BASE DEL SISTEMAS:

 

This package contains the Ricoh Media Card Reader Driver for the supported notebook models and operating systems. The Ricoh Media Card Reader driver enables the integrated media card slot.

 

https://ftp.hp.com/pub/softpaq/sp46501-47000/sp46999.exe

 

DISPOSITIVO DESCONOCIDO:

 

This package provides the HP 3D DriveGuard software for supported notebook models that are running a supported operating system. HP 3D DriveGuard protects the hard drive by "parking the heads" if the notebook is accidentally dropped or is abruptly impacted by another object.

 

https://ftp.hp.com/pub/softpaq/sp64001-64500/sp64144.exe

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MarcusC
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Message 3 of 7
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HP Recommended

Hey @JhonnZunn  🙂

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Thank you for your understanding.

 

@Paul_Tikkanen 

Thank you Sir, always helping 🙂

 

 


Regards,

MarcusC

I work on behalf of HP.
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JhonnZunn
Author
Level 1
3 2 0 2
Message 4 of 7
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HP Recommended

Congratulations! Thank you very much, it helped me, if lls were missing drivers, but I still do not have access to wifi, I have an Intel® Centrino® Wireless-N 1000 network adapter Intel Corporation version: 15.4.1.1 Could you help me, the functionality of the panel of my HP ProoBook 6440b is functional but it is not bad.

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Paul_Tikkanen
Level 21
Level 21
141,446 65,010 22,073 33,994
Message 5 of 7
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HP Recommended

You're very welcome.

 

I do not believe that the Intel Centrino 1000 wifi adapter works with the newer releases of W10.

 

Try connecting by ethernet or USB wifi and see if Windows Update finds a newer driver than the one currently installed.

 

Or you can download the cabinet file from the Microsoft update catalog, which is a newer version than what is installed.

 

The first one you can manually install by browsing to the driver folder.

 

The second one has the exe file to automatically install the driver.

 

Microsoft Update Catalog

 

You can use the free 7-Zip file utility to extract the driver folder out of the cabinet file.

 

The second link at the top of the page is for 64 bit.

 

7-Zip

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JhonnZunn
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Level 1
3 2 0 2
Message 6 of 7
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Thank you very much, all my problems with the drivers that you have shared have been solved, I see that you are old on this page, I saw that you had helped a similar case of mine in 2016 and still you continue to help people in the best way, you I appreciate a lot friend.

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Paul_Tikkanen
Level 21
Level 21
141,446 65,010 22,073 33,994
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Anytime.

 

Glad to have been of assistance.

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