Dispositivo desconocido

[Jonatan314]

Buenas tardes, en mi laptop ahi un driver que no esta instalado y no he encontrado el indicado, agradeceria mucho su colaboraion, el driver aparece como dispositivo desconocido. Esta es la descripcion:

ACPI\HPQ6007\3&11583659&0

Muchas gracias

[RodrigoB]

Hi Jonatan314,

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.  If you prefer, you can get access to the HP Support in your region: https://support.hp.com/co-es

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Thank you again. 

[Paul_Tikkanen · Accepted solution]

Hi, @Jonatan314 

You need this driver for that device...

This package provides HP 3D DriveGuard for supported computer models that are running a supported operating system. The HP 3D DriveGuard protects the hard drive by parking the heads to reduce the risk of damage if the PC is accidentally dropped or is abruptly impacted by another object.

https://ftp.hp.com/pub/softpaq/sp101501-102000/sp101594.exe