Dispute warranty. Bought computer at Walmart 1/28/25 machine says warranty ends in April 2025.

[Bubba89]

Bought computer 1/28 at Walmart. Checked warranty status at home and it only shows 2 months warranty. Have tried to use HP Support program but doesn't connect when I submit.  Thanks.

[Hawks_Eye]

Hi @Bubba89,

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

I understand the warranty start and end date is not as per your purchase date.

The warranty at times gets accounted for the shell life period as well.

We have few steps to upload your invoice to get the warranty updated.

Go to the Product Warranty Check website. https://support.hp.com/us-en/checkwarranty

Select the country/region where the computer was purchased, type your serial number, and then click Submit .

1. From the HP Product Warranty Check results for your product, click Dispute this to display the Warranty validation form.

2. Type your contact information, and then select a Dispute reason.

3. If prompted to upload the proof of purchase, click Choose File, and then double-click the proof of purchase file to upload it.

Note: Make sure that the file does not exceed 2 MB and is an acceptable digital file format: .bmp, .doc, .docx, .gif, .jpg, .png, .pdf, or .zip.

4. Click Dispute warranty.

HP reviews the warranty status for your product and contacts you after the review.

Reference link: https://support.hp.com/us-en/document/ish_2534210-1364541-16

Let me know if you need any assistance. 

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Take care, and have an amazing day! 

Regards, 

Vince_0406