• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-03-2023 05:48 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg3000 (78G47AV)
Operating System: Microsoft Windows 11

New pavilion laptop

Category:
3 REPLIES 3

‎12-03-2023 06:55 AM

HP Recommended

Hi:

 

See this link:   HP indicates to charge the battery for 24 hours when first receiving the notebook.

 

How Long Should I Charge my HP Laptop Battery? | HP® Tech Takes

Was this reply helpful? Yes No

‎12-03-2023 12:31 PM

HP Recommended

Thank you for your reply. I have charged it fully for the 1st time. It is how I proceed from now on when start to use my laptop. Do I have to drain the battery before I recharge it or can I do it when it's getting low but not completely. I don't want to shorten the life of the battery. 

Was this reply helpful? Yes No

‎12-03-2023 12:37 PM

HP Recommended

You're very welcome.

 

This link will provide ways to get the most life out of your notebook's battery.

 

HP Notebook PCs and Chromebooks - Improving battery performance | HP® Customer Support

 

What I do is to usually run the notebook until the low battery notification comes on, then I plug it in and charge it.

 

I do not recommend leaving the notebook plugged in to A/C power 24/7/365 because that leaves the battery in a constant 100% charge state and that can lead to battery swelling.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.