Does HP Laptop 14-cf1599sa support USB4 ?

[ike83]

When I connect ThinkPad Universal Thunderbolt 4 Dock to my HP Laptop 14-cf1599sa I recieve the following notification: "USB4 device functionality might be limited". 

I have gone through Windows 11 support article  and these are the possible causes

• Your device or dock supports USB4, but it's plugged into a port on your PC that doesn't support USB4. The attached device might have limited functionality because it's not using USB4.

• You're using a cable that doesn't support USB4.

• You're connecting your USB4 device or dock to a dock that doesn't support USB4.

These are funcionalities do not work:

1. HDMI connection to extarnal monitor
2. Battery charge

These funcionalites do work:

1. Ethernet connection
2. Keyboard USB reciever work fine.

It looks as though HP Laptop 14-cf1599sa does not support USB4 but I would appreciate a confirmation on that or help to see if there is any driver that can be downloaded to fix it

Any help/ guidance would be much more appreciated

Thanks in advance!

 

[banhien]

@ike83 

Its specs:

               https://support.hp.com/au-en/document/c06326583

No, it only has 

1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI 1.4b. 1 RJ-45; 1 headphone/microphone combo

ports.

No, drivers won't make USB 3 or 3.1 ports to USB 4.0 , you need physical hardware.

Regards.

[ike83]

Hey Banhein! Thanks a lot for your quick reply 🙂

Can you please advise specifically which physical hardware do I need to get?

[banhien · Accepted solution]

@ike83 

A new machine with USB4 port(s).

Regards.