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HP Recommended
HP Pavilion Gaming - 15-ec0073ax
Microsoft Windows 10 (64-bit)

I can see that I have "TPM' enabled in bios(I turned it on manually), still my windows 10 OS says "Compatible TPM cannot be found" when i run tpm.msc
My laptop model number is HP Pavilion Gaming - 15-ec0073ax, which is a faily new laptop model. Any solutions or does it not support TPM at all(why the setting in BIOS then?)

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Your notebook's model series has a firmware TPM 2.0 (fTPM).

 

I don't know what the difference is between a fTPM and a 'regular' TPM security device, but for some reason, the fTPM 2.0 is not recognized by Windows in the security devices category of the device manager.

 

If this is preventing you from getting the in-place upgrade to W11, you can get around that problem by clean installing W11.

 

If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.

 

https://www.microsoft.com/en-in/software-download/windows11

 

See this article.  3rd headline from the bottom.

 

https://www.zdnet.com/article/microsofts-windows-11-how-to-get-it-now-or-later/?ftag=TREc64629f&bhid...

 

If for some reason, W11 does not work correctly on your PC, you can reinstall W10.

 

I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.

 

I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.

 

You may want to do the same. 

 

Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.

 

You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.

 

Macrium Software | Reflect Free Edition

 

You want the file listed on the left side of the webpage under the Backup at Home section.

 

Yesterday was Microsoft's 'Patch Tuesday,' and I had heard about the possibility that Microsoft would not offer the monthly security updates to PC's that did not meet the W11 hardware requirements.

 

Both of my non-supported W11 PC's got the all of the security updates yesterday, so that is good news.

 

 

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

Your notebook's model series has a firmware TPM 2.0 (fTPM).

 

I don't know what the difference is between a fTPM and a 'regular' TPM security device, but for some reason, the fTPM 2.0 is not recognized by Windows in the security devices category of the device manager.

 

If this is preventing you from getting the in-place upgrade to W11, you can get around that problem by clean installing W11.

 

If you want to see if W11 works on your PC, you can make a bootable W11 USB installer from the link below.

 

https://www.microsoft.com/en-in/software-download/windows11

 

See this article.  3rd headline from the bottom.

 

https://www.zdnet.com/article/microsofts-windows-11-how-to-get-it-now-or-later/?ftag=TREc64629f&bhid...

 

If for some reason, W11 does not work correctly on your PC, you can reinstall W10.

 

I currently have W11 clean installed on two PC's that I have, that do not meet the requirements for the W11 upgrade and they both work fine on W11 so far.

 

I used the free Macrium Reflect software to make system images of the W10 installation before I installed W11.

 

You may want to do the same. 

 

Make a system image using Macrium reflect, and if W11 doesn't work right, you can easily go back to your current W10 installation.

 

You save the image on a portable hard drive and the software will have you make a bootable USB flash drive or DVD you boot from to access the system image stored on the portable hard drive.

 

Macrium Software | Reflect Free Edition

 

You want the file listed on the left side of the webpage under the Backup at Home section.

 

Yesterday was Microsoft's 'Patch Tuesday,' and I had heard about the possibility that Microsoft would not offer the monthly security updates to PC's that did not meet the W11 hardware requirements.

 

Both of my non-supported W11 PC's got the all of the security updates yesterday, so that is good news.

 

 

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