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Locked

‎09-03-2019 01:29 PM

HP Recommended
Product: Hp notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi.

my brother recently gave me his HP notebook laptop. I fully reset it and deleted all the files. It took about 5 hours. The login screen is now coming up but I don’t have a login because I reset the computer. I obviously can’t login to create an account because I don’t have an account to log in with. Help!

1 REPLY 1

‎09-03-2019 01:42 PM

HP Recommended

@rosie-HowellRosie-Howell

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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