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Locked

‎09-01-2020 03:08 PM

HP Recommended
Product: HP ENVY Model 17m-Bw0013dx

I do not know my Administrative password, nor do I know how to change it. Is my Microsoft account password the same as the administrative password?

 

- If my post is not in the right thread, please tell me which one to post it in.

1 person had the same question
1 REPLY 1

‎09-01-2020 03:16 PM

HP Recommended

Hey KrystalD 😀

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

kind regards, 

 

MarcusC

I work on behalf of HP.
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