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‎01-12-2017 12:25 AM

HP Recommended
Product: Notebook pc 2000
Operating System: Microsoft Windows 10 (32-bit)

I updated to Windows 10 from Windows 7 and now I can't do anything on my labtop cause the screen wont stop blinking I tried to do a system reset to go back before I updated it but it said history files were turned off so it couldn't find any points for me to reset from. What can I do to make this screen stop blinking please please help?!

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-12-2017 01:43 AM

HP Recommended
I figured it out thank you for all your help 😊http://pcmechanicfl.com/windows/flashing-screen-after-windows-10-upgrade-fix/

View solution in original post

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7 REPLIES 7

‎01-12-2017 12:46 AM

HP Recommended
Hi,


What is the exact model name, product number of your laptop?
http://support.hp.com/in-en/document/c00033108


What do you mean by screen is blinking? Is the laptop powering on? Are you able to go to BIOS setup on tapping F2 or ESC key as soon as you power on on?

Only way I know to go back to Windows 7 is to use HP recovery media and factory reset OS.

Have you created recovery discs/USB after first setup of this laptop, which you should have done in the first place?

Can you read all 25 character windows 7 product activation key printed in COA sticker on the back of laptop?


Regards

Visruth
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‎01-12-2017 12:58 AM - edited ‎01-12-2017 01:01 AM

HP Recommended

It turns on but the screen flashs/ blinks and I can't click on anything 

 My mom can't find the recovery disk she made back when she bought it

 

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‎01-12-2017 01:01 AM

HP Recommended

Please answer my queries.

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‎01-12-2017 01:06 AM

HP Recommended

Ok I'm not sure what the model number is. And no I can't do anything besides login then the screen starts flashing and never stops

 

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‎01-12-2017 01:20 AM

HP Recommended

Are you able to go to BIOS setup on tapping F2 or ESC key as soon as you power on on?

What do you mean by login?

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‎01-12-2017 01:43 AM

HP Recommended
I figured it out thank you for all your help 😊http://pcmechanicfl.com/windows/flashing-screen-after-windows-10-upgrade-fix/
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‎01-12-2017 02:07 AM

HP Recommended

You're welcome.

Glad everything is good now.

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