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‎06-30-2025 09:42 PM

HP Recommended

I have two laptop one is a hp laptop and one is a samsung laptop but my hp laptop has a corrupt bios file and it says I need to download the latest bios file using a usb from another laptop but when I try to use the samsung laptop with the usb its says its not compatible i don't know what to do because the samsung laptop is the only other laptop I have

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2 REPLIES 2

‎06-30-2025 11:52 PM

HP Recommended

@Rihanna2 

 

You JUST download file only, not execute it. Please do NOT click that file on your Samsung machine.

 Can you simply right click it and download.

Regards.

BH
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‎06-30-2025 11:55 PM

HP Recommended

I actually dont understand what you meant by that

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