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‎01-26-2019 07:37 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have recently bought a 2nd hand Spectre and thought I'd check whether it's up to date in terms of firmware etc. i went onto the HP Customer Support - Software and Driver Downloads site and quite a lot came up. I was wondering if I am OK to go ahead myself as I'm not too technical. Also wondering if there was a hierachy that which should be installed first?

Screenshot (1).png

2 REPLIES 2

‎01-28-2019 08:01 AM

HP Recommended

Hello @Quantumturbo 


Welcome to the HP Support Community.

 

There is a more simple way - use Windows Update and/or HP Support Assistant. There is no need to download/run these all, as you might break something.

 

HP has created an official article >> https://support.hp.com/us-en/document/c03330139

 

  • Ensure Windows is updated. Most important driver updates will come from there, in colabaration between HP and Microsoft
  • Download/run HP Support Assistant - run it and update the drivers. Do NOT download BIOS updates

 

Let me know how it goes

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎01-29-2019 01:59 PM

HP Recommended

Thanks! The support assistant doesn't show any updates. Weird that the website did. Glad all is ok.

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