Downloading and installing Intel High-Definition (HD) Graphics Driver (1703)

[Lea2]

The last couple months I have received a message that I need to download and install the Intel High-Definition (HD) Graphics Driver (1703)   Have tried several times and after about 45 min it tells me 'installation has failed'.   What can I do???

[A4Apollo · Accepted solution]

Hey there! @Lea2, Thanks for stopping by the HP Support Forums!

I understand you need graphics driver for your laptop.

Don't worry I'll try to help you out.

Did you make any software or hardware changes to your laptop?

Try uninstalling the graphics from device manager.

Hold Windows key + Letter R key.
Run dialog box would open type devmgmt.msc
Device manager window will open.
Expand Display adapter and right click AMD graphics adapter and click uninstall.

And restart your PC.

Download and install Intel driver auto detect utility on your PC. It should install the best drivers for your laptop.

Install the Intel auto detect utility from Intel website using this link.

Also, try updating the BIOS and other drivers using HP support assistant and check if it helps.

Refer this article to know more information about using HP support assistant.

If the issue still persists after trying out the steps update the driver using recovery manager.

Refer this article to know how to restore drivers using HP recovery manager.

Let me know if this works!

Have a great day ahead! 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

[Lea2]

Well,I am back in business I appreciate the help you offered.  Something must have worked.  Thanks so much

[A4Apollo]

Hi! @Lea2, You're welcome and thanks for the reply.

I am happy to hear that your issue got resolved by the steps recommended by me in my previous thread.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

Take care,

Have a great day! 🙂

If the solution provided worked for you, please mark accepted solution for this post.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!