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- Re: Downloading user guide for HP 15-D014tu - wrong product ...
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08-09-2014 10:25 PM
Hi,
I'm having a problem entering my product number (to be able to download the user guide for my HP notebook). I managed to enter it once and it accepted the number but then right at that time I lost my connection to the internet and since then, when trying to enter the same product number I'm getting a page saying it doesn't accept it and it's actually not the same number I'm typing in. My correct product number is F6D45PA#ABG and it's saying I'm entering f6d45pa#abg and therefore, won't accept it. I've no idea where the &, 3 & 5 are coming from??
I've tried typing the correct number elsewhere and copying and pasting, but still it says I'm entering that wrong number.
If anyone's able to help I'd really appreciate it, thanks.
Solved! Go to Solution.
Accepted Solutions
08-10-2014 01:27 AM
Hi,
All the downloadable documentation for your notebook can be found on the following link.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=nz&dlc=en&lang=en&lc=en&product=6622251&
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-10-2014 01:27 AM
Hi,
All the downloadable documentation for your notebook can be found on the following link.
http://h10025.www1.hp.com/ewfrf/wc/manualCategory?cc=nz&dlc=en&lang=en&lc=en&product=6622251&
Best regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
08-10-2014 03:24 AM
Hi,
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-26-2016 02:12 AM
I'm having the same stupid problem. I enter the correct number and for some reason Hp is putting in extra numbers and then saying I entered the wrong number.
My product number is V8T78UA#ABA. It's adding 3 other numbers for whatever reason, I don't know. I'm trying to get my user manual too but HP seems to be making it as hard as possible to do this.
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