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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Driver Update is very slow.

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11-02-2017 02:17 AM
Hello, I recently got updates for my Laptop on HP Support Assistant and I start downloading the updates but its speed is very slow that it took 1 hour to download 20MB of Update, there is no issue with my Internet Connection. I have a lot of Updates to Download but I can't because of very slow downloading speed. Please Help!
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11-02-2017 09:49 AM
There is nothing wrong with your computer, or with your Internet connection.
The problem is that HP's file-server, from where you are downloading, is "slow".
Either it has a slow Internet connection - unable to "push" files out at top speed,
or it is "overloaded" -- too many people simultaneously making requests, keeping its CPU busy,
or its Internet connection is overloaded -- cannot push out updates to multiple computers at the same time,
or it is "rate-limited" -- each request is at a "capped" speed.
This is a "user-to-user" forum. Nobody here can help you, other than HP employees "unofficially" using this forum.
Other people on this forum have made reports that are similar.
All you can do is to set your computer's "power-settings" to never "sleep" or "power-off", and leave your computer alone to slowly download "overnight".
11-02-2017 09:49 AM
There is nothing wrong with your computer, or with your Internet connection.
The problem is that HP's file-server, from where you are downloading, is "slow".
Either it has a slow Internet connection - unable to "push" files out at top speed,
or it is "overloaded" -- too many people simultaneously making requests, keeping its CPU busy,
or its Internet connection is overloaded -- cannot push out updates to multiple computers at the same time,
or it is "rate-limited" -- each request is at a "capped" speed.
This is a "user-to-user" forum. Nobody here can help you, other than HP employees "unofficially" using this forum.
Other people on this forum have made reports that are similar.
All you can do is to set your computer's "power-settings" to never "sleep" or "power-off", and leave your computer alone to slowly download "overnight".