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‎02-27-2021 12:10 PM

HP Recommended
Product: Spectre x360 Coonvertible 15"
Operating System: Microsoft Windows 10 (64-bit)

Trying to use HP Product Detection to search for any/all driver updates. Can't get past 20+ mins of downloading. Never reach the point of install. Any help appreciated.

3 REPLIES 3

‎02-27-2021 12:42 PM

HP Recommended

hi

I did not understand well, but try this

HP Support Assistant | HP® Official Site

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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‎02-27-2021 12:47 PM

HP Recommended

That link you provided is what I'm having trouble with.  It never completes it's process. It begins to download updates and never gets to the point of installing them.

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‎02-27-2021 03:44 PM - edited ‎02-27-2021 03:45 PM

HP Recommended

Have you installed the software update?
sometimes, if an update is not done (for the drivers), it means that the computer is already up to date
Otherwise try directly from the product page

https://support.hp.com/us-en/drivers

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