cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
DGDEZIN31
New member
2 1 0 0
Message 1 of 4
173
Flag Post

Driver Updates

‎02-27-2021 12:10 PM

HP Recommended
Product: Spectre x360 Coonvertible 15"
Operating System: Microsoft Windows 10 (64-bit)

Trying to use HP Product Detection to search for any/all driver updates. Can't get past 20+ mins of downloading. Never reach the point of install. Any help appreciated.

3 REPLIES 3
Prométhée
Level 16
9,625 9,483 973 3,389
Message 2 of 4
Flag Post

‎02-27-2021 12:42 PM

HP Recommended

hi

I did not understand well, but try this

HP Support Assistant | HP® Official Site


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
DGDEZIN31
Author
New member
2 1 0 0
Message 3 of 4
Flag Post

‎02-27-2021 12:47 PM

HP Recommended

That link you provided is what I'm having trouble with.  It never completes it's process. It begins to download updates and never gets to the point of installing them.

Was this reply helpful? Yes No
Prométhée
Level 16
9,625 9,483 973 3,389
Message 4 of 4
Flag Post

‎02-27-2021 03:44 PM - edited ‎02-27-2021 03:45 PM

HP Recommended

Have you installed the software update?
sometimes, if an update is not done (for the drivers), it means that the computer is already up to date
Otherwise try directly from the product page

https://support.hp.com/us-en/drivers


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation