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DGDEZIN31
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Message 1 of 4
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Driver Updates

HP Recommended
Spectre x360 Coonvertible 15"
Microsoft Windows 10 (64-bit)

Trying to use HP Product Detection to search for any/all driver updates. Can't get past 20+ mins of downloading. Never reach the point of install. Any help appreciated.

3 REPLIES 3
Prométhée
Level 16
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Message 2 of 4
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HP Recommended

hi

I did not understand well, but try this

HP Support Assistant | HP® Official Site


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DGDEZIN31
Author
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Message 3 of 4
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HP Recommended

That link you provided is what I'm having trouble with.  It never completes it's process. It begins to download updates and never gets to the point of installing them.

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Prométhée
Level 16
9,625 9,483 973 3,389
Message 4 of 4
Flag Post
HP Recommended

Have you installed the software update?
sometimes, if an update is not done (for the drivers), it means that the computer is already up to date
Otherwise try directly from the product page

https://support.hp.com/us-en/drivers


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
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