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FikiRahaditya
New member
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Message 1 of 2
108
Flag Post

Driver broke every once in a while

HP Recommended
Pavillion Gaming 15
Microsoft Windows 10 (32-bit)

My laptop is HP Pavillion Gaming 15 R7 3750H the one with dual graphic card. for some reason the driver broke every once in a while usually once a month. I can usually fix it by re installing both driver but for some reason this time it won't work, every game that i used to play for solid 60 fps now stuck at 10 to 15 fps at best. Re installing windows also doesn't work. any help is very appreciated

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@FikiRahaditya

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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