-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Driver broke every once in a while

Create an account on the HP Community to personalize your profile and ask a question
11-03-2020 07:14 AM
My laptop is HP Pavillion Gaming 15 R7 3750H the one with dual graphic card. for some reason the driver broke every once in a while usually once a month. I can usually fix it by re installing both driver but for some reason this time it won't work, every game that i used to play for solid 60 fps now stuck at 10 to 15 fps at best. Re installing windows also doesn't work. any help is very appreciated
11-07-2020 10:41 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee