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‎08-22-2019 05:45 AM

HP Recommended
Product: HP elitebook 840 G1 Notebook PC
Operating System: Microsoft Windows 10 (32-bit)
My device has a fingerprint reader. I was using it and it was working successfully. But now it is not working. I am not even able to find drivers for it.Can anyone help me? Thank you!
3 REPLIES 3

‎08-22-2019 10:33 AM

HP Recommended

Hi

https://support.hp.com/us-en/drivers/selfservice/hp-elitebook-840-g1-notebook-pc/5405360

 

Synaptics WBF Fingerprint Driver

4.5.351.0 Rev.A38.2 MBJul 27, 2018Download
 
 
 

Type:

Driver-Keyboard, Mouse and Input Devices

Version:

4.5.351.0 Rev.A

Operating systems:

Windows 10 (64-bit)

Release date:

Jul 27, 2018

File name:

sp90240.exe

(38.2 MB)

Description:

This package contains the driver that enables the Synaptics (Validity) Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 
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‎08-22-2019 11:39 AM

HP Recommended
Hi Lil_Boy_Blue, Thank you for your response. It seems that you didn't notice that I am using windows 10(32 bit), not 64 bit. What you suggested is for windows 10 64 bit. Hope you will reply me if you get a new solution. Thanks again.
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‎08-23-2019 03:14 AM

HP Recommended

Hi

Sorry can't help, that driver covers....

Operating Systems:
Windows 10 (64-bit)
Microsoft Windows 10 (64-bit)
Microsoft Windows 7 Enterprise (32-bit)
Microsoft Windows 7 Enterprise (64-bit)
Microsoft Windows 7 Home Basic (32-bit)
Microsoft Windows 7 Home Premium (32-bit)
Microsoft Windows 7 Home Premium (64-bit)
Microsoft Windows 7 Professional (32-bit)
Microsoft Windows 7 Professional (64-bit)
Microsoft Windows 7 Ultimate (32-bit)
Microsoft Windows 7 Ultimate (64-bit)
 
I hoped that it would suit a 32 bit W10 as it is for a 32/64 Windows 7.
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