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HP Recommended
Pavillion DV6
Microsoft Windows 10 (64-bit)

Having driver issues with my finger print scanner, and can't find the driver to reload.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This one should work...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

Then here is the link to the latest simplepass software that I could find for W10...

 

This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint.

 

8.01.92 Rev.A   Apr 2, 2018

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

This one should work...

 

This package contains the driver that enables the Validity Fingerprint Sensor in supported notebook models that are running a supported operating system. The fingerprint sensor scans fingerprints for use with biometric security applications.

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58900.exe

 

Then here is the link to the latest simplepass software that I could find for W10...

 

This package contains the HP SimplePass Identity Protection Software for the supported notebook models and operating systems. This software protects identity information and account access using the computer owner's fingerprint.

 

8.01.92 Rev.A   Apr 2, 2018

 

https://ftp.hp.com/pub/softpaq/sp86501-87000/sp86959.exe

HP Recommended

Thank you.

 

I also found a softpack, sp63224, that was for the original AuthenTec driver. (Actually had it in a file I had used for rebooting my hard drive after a virus.)

I loaded that pack, as well as the sp86959, and all seems to be good again.

HP Recommended

You're very welcome.

 

 

 

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