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04-27-2020 12:44 PM
Is that driver sp71870 the newest for AMD Radeon HD 8610G/8670M Dual GPU for Windows 10? There is another driver (newest) but actually it gives error that AMD Radeon HD 8610G isn't supported. I took them from that page.
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Accepted Solutions
05-02-2020 02:01 PM
Welcome to the HP Support Community. I'd be happy to assist you with the driver issue.
Please try these steps to update the computer with the latest driver -
Step 1 Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee
05-02-2020 02:01 PM
Welcome to the HP Support Community. I'd be happy to assist you with the driver issue.
Please try these steps to update the computer with the latest driver -
Step 1 Windows Updates -
1) In the search box, type and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!
Asmita
I am an HP Employee