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‎05-09-2025 03:32 PM

HP Recommended
Product: HP EliteBook 8540p Notebook PC (ENERGY STAR)

Hello,

I have an HP EliteBook 8540p Notebook PC running Windows 10. I tried checking for drivers using the HP Support Assistant and the official HP website, but I couldn't find any drivers specifically available for Windows 10.

Could you please assist me in locating the correct drivers or suggest an alternative approach?

Thank you for your support.

Best,

Reply
1 REPLY 1

‎05-09-2025 03:47 PM - edited ‎05-09-2025 03:48 PM

HP Recommended

Hi:

 

The notebook is only supported up to W7 by HP.

 

You can use the W7 drivers for any devices that W10 didn't install.

 

HP EliteBook 8540p Notebook PC Software and Driver Downloads | HP® Support

 

That would be your only option, and the HP Support Assistant is of no help because it will only look for W7 drivers if you are running W7.

 

If you can't do this on your own, I will be happy to help you but I will need the names of the devices that need drivers and if there is any 'Unknown' devices, I will need you to post the hardware ID's for those.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

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