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HP Recommended
Pavilion 15-n028sr
Microsoft Windows 8.1 (64-bit)

Give me latest driver for my videoadapters(there're two of them): AMD Radeon HD 8610G/8670M Dual GPU. I use Windows 8.1 (64-bit). The reason why i'm here is that my display is "snowing". Thx for help and excuse for my English.

3 REPLIES 3
HP Recommended

Hi:

 

Since your notebook has the switchable graphics, you have to use the W8.1 driver from your notebook's support page.

 

13.251.3.0    Jun 13, 2014

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66587.exe

HP Recommended

Thx for answer but i have installed it already. I thought there's newer driver. Any opinions about how to get rid of "snowing".

HP Recommended

You're very welcome.

 

Unfortunately, there isn't.

 

The AMD site provides drivers for one or the other GPU but not in combination.

 

So, if you install a newer driver, it may make a bad situation worse.

 

I think because you have dual AMD GPU's they run hot and over time the heat damages them.

 

I don't think it is a driver issue, but a hardware one.

 

If the screen is distorted all the time even when using the low power graphics adapter, if you would like to try the latest W8.1 driver for the  Radeon HD 8610G Graphics, use the W8.1 driver from the link below, install and restart the PC.

 

It is not much newer than what you have already...it is from July of 2015.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a10-series-apu-for-laptops/a10-5745m-ra...

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