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‎10-17-2021 07:46 PM

HP Recommended
Product: HP ZBook 15 Laptop
Operating System: Microsoft Windows 10 (64-bit)

Goodmornig,
I have problem with this hardware peripherals:

 

PCI\VEN_8086&DEV_8C3A&SUBSYS_1909103C&REV_04\3&b1bfb68&0&B0
USB\VID_8087&PID_07DC\6&14dd3365&0&6
PCI\VEN_8086&DEV_8C3D&SUBSYS_1909103C&REV_04\3&b1bfb68&0&B3

 

Can you tell me which are the drivers to download?

Thanks

Category:
3 REPLIES 3

‎10-17-2021 08:50 PM

HP Recommended

@mastro_3D 

 

Please try

 

1. Bluetooth :  

ftp://ftp.hp.com/pub/softpaq/sp76001-76500/sp76031.exe

 

2. Others:

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63889.exe

 

Regards.

BH
***
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‎10-17-2021 09:34 PM - last edited on ‎10-18-2021 07:34 AM by Retired

HP Recommended

Goodmorning,
The installation files he provided me are incorrect.
My product is
serial [Personal Information Removed]
product D5H42AV

 

update canceled.pngproblem.png

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‎10-17-2021 10:22 PM

HP Recommended

@mastro_3D 

 

Please use drivers from its support page

 

           https://support.hp.com/au-en/drivers/selfservice/hp-zbook-15-mobile-workstation/5387800

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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