Driver problems

[Rmc31061]

I have split my harddrive and have windows 10 and windows 7 so I can run ether. Windows 7 is where I am having problem. I have several drivers that will not install,

and this is the message I get when I try to serch for drivers on the internet,

Any ideas on how to get my USB and other devices to work?

[Paul_Tikkanen · Accepted solution]

Hi:

See if these drivers work...

First install the chipset driver and restart the PC:  The 2nd file down on the left is the auto install file.

https://downloadcenter.intel.com/download/20775/Intel-Chipset-Device-Software-INF-Update-Utility-?pr...

USB:  Download, unzip and run the setup application from the link below...

https://downloadcenter.intel.com/download/22824/Intel-USB-3-0-eXtensible-Host-Controller-Driver-for-...

PCI acquisition...

This package contains the driver that enables the Intel Dynamic Platform and Thermal Framework firmware. Intel Dynamic Platform and Thermal Framework provide system temperature and power utilization information for the system thermal protection to function properly. This package is provided for supported notebook models running a supported operating system.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75506.exe

PCI Simple Comms:

This package provides the Intel Management Engine Interface (MEI) Driver for the supported notebook models and operating systems. The Intel Management Engine Interface enables communication between the host operating system and the Intel Management Engine firmware.

http://ftp.hp.com/pub/softpaq/sp75501-76000/sp75509.exe

Can't really help much more because there are no W7 drivers for the graphics.  Intel didn't develop any except for W10.

[Rmc31061]

Thank you for help. Most of the problems resolved. This is all that is left on my device manager.

Thank you again.

[Paul_Tikkanen]

You're very welcome.

Please post the hardware ID's for the remaining devices that need drivers.

Use this guide for how to find the hardware ID...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[Rmc31061]

Here are the Hardware ID's

Thank you

[Paul_Tikkanen]

Hi:

See if you can manually install the drivers by browsing to the driver folders that were created when you ran the file, from each device in the device manager.

The 3400 device will be in the intel thermal dynamic driver folder, and the pci simple comms controller will be in the intel management engine interface driver folder.

The hardware ID's you posted are in those driver setup information files.

The file folders will be located in C:\SWSetup\sp#####, where ##### is the file number of the driver.

[Rmc31061]

I am still having problems with the PCI Simple Communications Controller. When I look for the c:\swsetup this is located on my windows 10 hard drive. my winsows 7 B:\ does not have an swsetup. And still can not find driver. any other Ideas? do you know what file I can point it to?

All others are working. Thank you for your help.

[Paul_Tikkanen]

Try this version and see if it works...

11.6.0.1045 Rev.A      Mar 6, 2017

http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79254.exe

Also, if you want to try modifying the W10 driver to see if it works on W7, see this discussion...BruceBTS's mod.

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Windows-7-VGA-drivers-Probook-450-G4/...

[Rmc31061]

Yes that worked. I saved it to my B;\ widows 7 hard drive. Thank you for all your help!!!

[Paul_Tikkanen]

Anytime.

Did you see my edit about modifying the graphics driver?

If you can do that, you will have a fully functioning W7 installation.