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08-23-2022 08:10 AM
Hello friends. I work as an IT in a business. We bought hp elitebook 840 g8 model product. I am installing windows 10 Windows 10 enterprise LTSC on this product. but I couldn't find a cumulative driver package for version 1809. Also, there is no driver for version 1809 on HP's website. I'm downloading the ones for the 2004 version, but I couldn't find which driver it is, windows crashes in a driver and goes into automatic repair. It doesn't work without formatting. how can i solve this problem?
08-23-2022 10:59 PM
Here are some ways to fix corrupt drivers in Windows 10.
1. Update Drivers From the Device Manager Menu
Windows 10 automatically updates your drivers through the updates it rolls out. However, some updates can cause problems to your driver, causing them to malfunction. In some cases, manually updating the corrupted driver can fix the problem. Here's how:
Press and hold Windows + R keys to open the Run dialogue box. Type devmgmt.msc and click OK to open the Device Manager menu.
Run device manager
Check the drivers' list and expand the list if necessary. Look for the driver that has a yellow question mark. This mark indicates which device has a broken or corrupted driver.
Once you find the corrupted driver, right-click on it and select Update driver from the context menu.
Windows will automatically search for this driver online and install any compatible updates for the device.
If the latest version of the driver isn't installed on your computer yet, updating it manually usually fixes the problem. However, if there are no available updates, continue to the next fix.
2. Reinstall Drivers
If your driver is already updated and still corrupted, reinstalling it can sometimes do the trick. Follow the steps below:
Press and hold Windows + R keys to open the Run dialog box. Type devmgmt.msc and click OK to open the Device Manager menu.
Run device manager
Look for the corrupted driver and right-click on it. Then, select Properties from the menu.
On your driver's properties, go to the Drivers tab and take note of the "Driver Version." You will need this information later to download the driver from your computer manufacturer's website.
Next, click Uninstall Device to remove the driver from your system.
After uninstalling your driver, go to your OEM's website, look for the driver version you noted and download it.
Install the driver and restart your PC.
3. Run Windows Troubleshooter
If you find the manual process of fixing corrupt drivers tedious, the Windows troubleshooter tool is perfect for you. The tool located in the Control Panel helps users troubleshoot some of the most common problems found in Windows 10.
Through this tool, Windows will automatically download or fix broken, missing, or corrupted drivers in your device. Here's how to use it:
Press and hold the Windows + R keys to open the Run dialog box. Then, type control and click OK to open the Control Panel.
Run dialog for control panel
On the Control Panel, change the view to Large icons.
Control panel large icons
Next, select Troubleshooting from the menu.
Control panel troubleshooting
Click View all from the left side menu.
Troubleshooting view all
From this list, identify the problem you're currently experiencing and click it. This will run the troubleshooter.
From the popup window, click Next, and Windows will automatically detect the problem and fix it.
4. Scan Your System for Any Virus Using Windows Security
Corrupted drivers are sometimes the result of malware on your computer. If you have a habit of downloading files from disreputable sites, you're putting your system at risk. These files could be infected by viruses and may interfere with your drivers, affecting some of the components of your computer.
08-23-2022 11:37 PM
Thank you very much for your answers.
I can't do step 1 because it can't find the driver. I can't do step 2 either because the enterprise LTCS version doesn't come with drivers installed. It is seen as unknown device. I've tried troubleshooting but it's not resolved.
In addition, the computer is still used in an institution where security measures are tight, so pirated applications or malicious sites cannot be accessed.
I noticed the problem with 'rapid storage technology driver' after few tries. Windows crashes after installing this driver. but I'm not sure exactly why the problem is caused by this. For now, I continue to research, if anyone has this kind of problem, I would like to know how they solved it.
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