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    HP Solution Center Adobe Flash player error

    Please check this document to find the workaround solution for Print and Scan - HP Solution Center doesn't open

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    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

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New member
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Message 1 of 4
85
Flag Post

Solved!

Driver update wont go away

HP Recommended
Omen 15
Microsoft Windows 10 (32-bit)

Hello all

 

Hope you are doing well.

 

I have a problem which is a driver update that won't go away no matter how many times I install it.

 

I tried to restart the "Windows update" service but no luck.

 

This is the driver update

 

Screenshot 2021-01-07 214144.png

 

Thank you

3 REPLIES 3
Level 21
Level 21
125,997 116,178 18,858 28,775
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

I have had the same thing happen to me on a couple of my HP notebooks.

 

I tried several times to install it to no avail.

 

I have come to the conclusion that if the driver doesn't install, it is not for our model notebooks.

 

What I did and what you can do would be to run the Hide Windows Update utility from the link below.

 

Hide Windows Updates or driver updates (microsoft.com)

 

Check the box to hide the HP update that isn't installing and it won't show up again.

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Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

Thank you so much

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Level 21
Level 21
125,997 116,178 18,858 28,775
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

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