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Message 1 of 4
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Flag Post

Solved!

Driver update wont go away

HP Recommended
Omen 15
Microsoft Windows 10 (32-bit)

Hello all

 

Hope you are doing well.

 

I have a problem which is a driver update that won't go away no matter how many times I install it.

 

I tried to restart the "Windows update" service but no luck.

 

This is the driver update

 

Screenshot 2021-01-07 214144.png

 

Thank you

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
137,744 92,406 21,249 28,537
Message 2 of 4
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HP Recommended

Hi:

 

I have had the same thing happen to me on a couple of my HP notebooks.

 

I tried several times to install it to no avail.

 

I have come to the conclusion that if the driver doesn't install, it is not for our model notebooks.

 

What I did and what you can do would be to run the Hide Windows Update utility from the link below.

 

Hide Windows Updates or driver updates (microsoft.com)

 

Check the box to hide the HP update that isn't installing and it won't show up again.

View solution in original post

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3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
137,744 92,406 21,249 28,537
Message 2 of 4
Flag Post
HP Recommended

Hi:

 

I have had the same thing happen to me on a couple of my HP notebooks.

 

I tried several times to install it to no avail.

 

I have come to the conclusion that if the driver doesn't install, it is not for our model notebooks.

 

What I did and what you can do would be to run the Hide Windows Update utility from the link below.

 

Hide Windows Updates or driver updates (microsoft.com)

 

Check the box to hide the HP update that isn't installing and it won't show up again.

View solution in original post

Was this reply helpful? Yes No
deads
Author
New member
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Message 3 of 4
Flag Post
HP Recommended

Thank you so much

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Paul_Tikkanen
Level 21
Level 21
137,744 92,406 21,249 28,537
Message 4 of 4
Flag Post
HP Recommended

You're very welcome.

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