Driver update

[bronco524]

Is driver update from hp only for those whose product is in warranty such as a laptop for myself and if    so what about those out of warranty? How do I re-instate the warranty on my laptop? What is the cost of using the driver update on hp for an out of warranty product (Laptop?)

Sincerely

Jack

[Personal Information Removed]

[ub6424]

Sorry to hear that you are having problems ... 

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@bronco524 wrote:

Is driver update from hp only for those whose product is in warranty such as a laptop for myself and if so what about those out of warranty?

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HP drivers updates are for free. This has nothing at all to do with warranty.

To help you I need to know the product number (p/n) of your notebook !

The product number (p/n) is legally allowed information about your computer. This is not sensitive data.

It is allowed to post in public.

You will find this information on the rear of your notebook printed in small alphanumeric letters.

or

See section <Look on the product>

https://support.hp.com/us-en/document/c00033108

[Bunnyhop2022]

Why does my whole system shutdown when I unplug it?

[ub6424]

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@Bunnyhop2022 wrote:

Why does my whole system shutdown when I unplug it?

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The battery should be checked !

To help you I need to know the product number (p/n) of your notebook !

You will find this information on the back of your notebook printed in small alphanumeric letters.

The product number (p/n) is legally allowed information, just about the computer, no sensitive data.

It is allowed to post in public, no problem.

or

press [winkey] + r

( run command )

msinfo32

copy / paste the System SKU value

msinfo32