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‎04-07-2020 10:23 AM

HP Recommended
Product: Pavilion dv6-1045ee
Operating System: Microsoft Windows 7 (64-bit)

Hello,

 

I'm unable to load the website of the drivers for the HP Pavilion dv6-1045ee Entertainment Notebook PC.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-dv6-1000-entertainment-notebook-pc-seri...

 

The loading animation keeps spinning forever next to the message "HP is compiling your results. This could take up to 3 minutes, depending on your computer and connection speed. Thank you for your patience."

 

I already tried 4 different browsers with the same result.

 

Where else can I find the Win 7 64bit drivers?

1 REPLY 1

‎04-07-2020 02:04 PM

HP Recommended

Hi:

 

HP retired support for the dv6-1000 model series because it is more than 10 years old.

 

That is why the driver page doesn't work.

 

There are no specs page that I could find.

 

If you let me know the device description names and hardware ID's of the devices that need drivers, I will see what I can do to help you.

 

Use this guide to find the hardware ID for a device...

 

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

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