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‎09-09-2017 01:18 AM

HP Recommended
Product: Notebook- 15-ay008TX
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,

 

Newely installed win8.1 one the driver is missing 

 

PCI Simple Communications Controller

 

Hardware Id's,

 

PCI\VEN_8086&DEV_9D3A&SUBSYS_81EC103C&REV_21
PCI\VEN_8086&DEV_9D3A&SUBSYS_81EC103C
PCI\VEN_8086&DEV_9D3A&CC_078000
PCI\VEN_8086&DEV_9D3A&CC_0780

 

Compitable id,

 

PCI\VEN_8086&DEV_9D3A&REV_21
PCI\VEN_8086&DEV_9D3A
PCI\VEN_8086&CC_078000
PCI\VEN_8086&CC_0780
PCI\VEN_8086
PCI\CC_078000
PCI\CC_0780

 

Anyone can help me on this

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-09-2017 01:39 AM

HP Recommended

This Intel driver should work:

http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75478.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

View solution in original post

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5 REPLIES 5

‎09-09-2017 01:39 AM

HP Recommended

This Intel driver should work:

http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75478.exe

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎09-09-2017 02:24 AM

HP Recommended

Hi one more,

 

Video Controller

 

Hardware id

 

PCI\VEN_1002&DEV_6660&SUBSYS_81EC103C&REV_83
PCI\VEN_1002&DEV_6660&SUBSYS_81EC103C
PCI\VEN_1002&DEV_6660&CC_038000
PCI\VEN_1002&DEV_6660&CC_0380

 

Compatible iD

 

PCI\VEN_1002&DEV_6660&REV_83
PCI\VEN_1002&DEV_6660
PCI\VEN_1002&CC_038000
PCI\VEN_1002&CC_0380
PCI\VEN_1002
PCI\CC_038000
PCI\CC_0380

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‎09-09-2017 03:25 AM - edited ‎09-09-2017 03:27 AM

HP Recommended

For you knowledge, hardware identification in device manager works as:

 

PCI = Peripheral Component Interconnected

VEN = Vendor ID / 1002 = Advanced Micro Devices (AMD)

DEV = Device ID / 6660 = AMD Radeon dGPU

SUBSYS = Subsystem ID

REV = Revision ID / 83 = AMD Radeon R5 M330

 

So the missing driver is the AMD Radeon driver.

 

Relevant links:

http://developer.amd.com/resources/ati-catalyst-pc-vendor-id-1002-li/

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‎09-09-2017 03:59 AM

HP Recommended

Hi,

Your PC does not have windows 8.1 drivers in support page. The problem with the advice given above is that you need to install AMD/Intel switchable graphics driver and installing the intel one first or the amd one from amd site will most likely create problems.

 

I would try this driver which is for your system:

 

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-15-ay000-notebook-pc-series/10862300/m...

 

Hope it helps,

David

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‎09-09-2017 04:14 AM - edited ‎09-09-2017 04:15 AM

HP Recommended

As of the AMD Faq http://support.amd.com/en-us/search/faq/65

AMD offers generic Switchable drivers. Follow the link to the AMD driver hub in the page I linked you.

 

Windows 10 driver won't be compatible with 8.1

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