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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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10-09-2023 07:55 AM
hello
The SIM card module is installed on the motherboard( hp elite x2 1013 g3 ). But I can't find its driver. Windows 11
Module model: Snapdragon X12 LTE-A
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Note: When I had Windows 10, I installed its driver. But in the network and internet section, the following message is given by Cellular : No Service
This is while it is supported in the 4G network area
I would be grateful if you could help me. have a nice time
10-09-2023 09:43 AM
Welcome to the HP Community --
If you wish to do so, consider posting your image again -- the image was removed from public view to protect privacy.
Agents and Experts have visual access to the image should it be necessary.
Consider: Please obscure the private information numbers before posting.
The driver you seek is available for Windows 10.
Reference: Qualcomm Snapdragon X12 LTE-A Drivers
Another Expert might be able to suggest a workaround or different driver for Windows 11.
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