-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Software and How To Questions
- Drivers-USB3

Create an account on the HP Community to personalize your profile and ask a question
08-16-2016 02:25 AM
I need the name and location of the USB3 drivers in the SW Setup directory.....Can anybody supply this please ???
Solved! Go to Solution.
Accepted Solutions
08-17-2016 04:57 PM - edited 08-17-2016 05:00 PM
I have done some thinking and research on this and the problem is not actually completely a usb 3.0 problem at all. Read this:
https://m.reddit.com/r/buildapc/comments/3h8vk0/build_help_installing_windows_7_on_skylake_z170/
And this:
http://wccftech.com/intel-skylake-remove-support-usb-based-windows-7-installation-platform-specs/
Seems that installing Windows 7 via USB on a Skylake platform is not supported and requires workarounds.
This one (from the Forum above) seems fairly easy to do:
I found a solution! I had a similar problem with my girlfriends new laptop without OS. It has two USB ports, both of them USB3 and an i5 6200U CPU. While installing from USB pen, I got the same error with missing drivers, and the same happened with the Intel usb 3 driver slipstreamed.
Here's what I did:
Boot into a live linux system (with GParted or similar tool), I had ubuntu 14.04 ISO lying around. I won't instruct you on how to build a bootable USB stick with linux (I personally use DriveDroid on Android).
Once in the live system, open GParted and create a new NTFS partition of at least 4.5 GB.
Right click on your new partition in GParted and select "manage flags" and tick the "boot" checkbox.
Now (still in the live system) unpack your windows 7 ISO onto the new partition
Reboot out of your live system and unplug your USB disk.
Depending on how many sources and partitions you have, you might have to change your boot order to boot from your new partition, and your Windows 7 install should begin.
When installation is complete, you can delete your 4.5 GB partition.
08-17-2016 09:18 AM
Indeed for Win10 drivers are not needed. However the OS MUST be working for the drivers to be loaded.
Therefore to make a dual boot system is impossible as the MS OS disks have no USB3 drivers - ONLY USB2.
Without the drivers I cannot wipe the disk / load W7 and then W10 .
08-17-2016 11:39 AM
Thank you for the assistance.
I may well be corrected here by those with greater knowledge than me ....
I need drivers compatable with W7 and the HP ENVY 13-d008na...thus I would be able to install W7
Here is the tricky part.....Using previous W10 disks I have not been able to install W10 onto any machine with the USB3 port - I have had to move the connector to the USB2 port.
My laptop only has USB3 ports.
Could the generic USB3 driver for W7 be used for this maybe when the W10 install disk asks for drivers ?????
I trust this outlines the problem .