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HP Recommended
HP ENVY Notebook - 15-ah151sa (ENERGY STAR)
Microsoft Windows 8.1 (64-bit)

Hi there,

 

please, I need help with those drivers and some software because I can't found support for Win 8.1 only for Win 10 and I am not sure if is compatibile.


I installed completely new system Win 8.1 Enterprise and now see missing drivers and software.


I would like fully install drivers and software which is needed / soft which been instaled from manufacture, just need important things for sound - like a Bang & Olufsen soft , amd graphics soft, etc.. / and after make disk image for quick reinstall (recovery) or install on new SSD in future.

 

Because I don't know what everything of installed drivers from Windows is fully working.

 

In hope that make sence.

 

Hardware ID PCI\VEN_10EC&DEV_5229&SUBSYS_80BA103C&REV_01
PCI Device Realtek RTS5229 PCI-E Card Reader

Hardware ID PCI\VEN_1022&DEV_1577&SUBSYS_80BA103C&REV_00
PCI Device AMD K15.6 - IOMMU

Hardware ID PCI\VEN_8086&DEV_3165&SUBSYS_40108086&REV_81
PCI Device Intel Dual Band Wireless-AC 3165 AC HMC WiFi Adapter

Driver Description Unknown:
Hardware ID ACPI\VEN_SMB&DEV_0001
Hardware ID ACPI\VEN_ASD&DEV_0001
Hardware ID ACPI\VEN_AMD&DEV_0030
2* Hardware ID ACPI\VEN_AMD&DEV_0020

2 *Hardware ID ACPI\VEN_AMD&DEV_0010

and one is totally unknown.

 

Anytime thank you for any help and advice.

 

Cheers! 

 

Tomas

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

For these devices, you can use the amd chipset driver...

PCI\VEN_1022&DEV_1577

Hardware ID ACPI\VEN_ASD&DEV_0001
Hardware ID ACPI\VEN_AMD&DEV_0030
2* Hardware ID ACPI\VEN_AMD&DEV_0020

2 *Hardware ID ACPI\VEN_AMD&DEV_0010

 

Scroll down the page, download and install the W8.1 chipset driver and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W8.1 graphics driver and restart the PC.  You want the Crimson ReLive Edition 16.12.2 file.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a10-series-apu-for-laptops/6th-gen-a10-...

 

Audio:  You are out of luck there.  The best you can do would be to use the generic audio driver from Realtek which may work better than what you have now.  Accept the agreement.  Download and install the 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

SD card reader:  Download, unzip and run the setup application from the 1st file listed at the link below.

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Hardware ID ACPI\VEN_SMB&DEV_0001:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74369.exe

 

Wifi:

 

https://downloadcenter.intel.com/download/28278/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Bluetooth:

 

https://downloadcenter.intel.com/download/28279/Intel-Wireless-Bluetooth-for-Windows-8-1-?product=94...

 

Now, if you have trouble with installing these guys...

Hardware ID PCI\VEN_1022&DEV_1577

Hardware ID ACPI\VEN_ASD&DEV_0001
Hardware ID ACPI\VEN_AMD&DEV_0030
2* Hardware ID ACPI\VEN_AMD&DEV_0020

2 *Hardware ID ACPI\VEN_AMD&DEV_0010

 

Download and install this free file utility.  The 2nd file at the top of the page is for 64 bit.

 

https://www.7-zip.org/

 

After you install 7-Zip, right click on the AMD Chipset driver file you saved.

 

Select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to:  And let it extract the file to its folder name.

 

Once that is done, taking each device, manually install the driver.

 

I will walk you through the first one...the  PCI\VEN_1022&DEV_1577.

 

Click on that device.  Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the chipset driver folder that 7-Zip created.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then do that for each of the unknown devices still needing drivers.

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

For these devices, you can use the amd chipset driver...

PCI\VEN_1022&DEV_1577

Hardware ID ACPI\VEN_ASD&DEV_0001
Hardware ID ACPI\VEN_AMD&DEV_0030
2* Hardware ID ACPI\VEN_AMD&DEV_0020

2 *Hardware ID ACPI\VEN_AMD&DEV_0010

 

Scroll down the page, download and install the W8.1 chipset driver and restart the PC.

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W8.1 graphics driver and restart the PC.  You want the Crimson ReLive Edition 16.12.2 file.

 

https://www.amd.com/en/support/apu/amd-series-processors/amd-a10-series-apu-for-laptops/6th-gen-a10-...

 

Audio:  You are out of luck there.  The best you can do would be to use the generic audio driver from Realtek which may work better than what you have now.  Accept the agreement.  Download and install the 64 bit driver and restart the PC.

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

SD card reader:  Download, unzip and run the setup application from the 1st file listed at the link below.

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Hardware ID ACPI\VEN_SMB&DEV_0001:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp74001-74500/sp74369.exe

 

Wifi:

 

https://downloadcenter.intel.com/download/28278/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Bluetooth:

 

https://downloadcenter.intel.com/download/28279/Intel-Wireless-Bluetooth-for-Windows-8-1-?product=94...

 

Now, if you have trouble with installing these guys...

Hardware ID PCI\VEN_1022&DEV_1577

Hardware ID ACPI\VEN_ASD&DEV_0001
Hardware ID ACPI\VEN_AMD&DEV_0030
2* Hardware ID ACPI\VEN_AMD&DEV_0020

2 *Hardware ID ACPI\VEN_AMD&DEV_0010

 

Download and install this free file utility.  The 2nd file at the top of the page is for 64 bit.

 

https://www.7-zip.org/

 

After you install 7-Zip, right click on the AMD Chipset driver file you saved.

 

Select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to:  And let it extract the file to its folder name.

 

Once that is done, taking each device, manually install the driver.

 

I will walk you through the first one...the  PCI\VEN_1022&DEV_1577.

 

Click on that device.  Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the chipset driver folder that 7-Zip created.

 

Make sure the Include Subfolders box is checked, and the driver should install.

 

Then do that for each of the unknown devices still needing drivers.

HP Recommended

Hi Paul,

 

thank you, that you helped me installed all drivers for those device. 

 

 

One thing about this absolutely unknown device:

 

Windows show that all devices are installed /show hide device/


I use for checking Aida64 Extreme 5.99.4900 build 19.11.2018
and it show me this absolutelly unknow device.

 

Any help with that?

 

Thank you a lot.

Cheers!

Tomas

HP Recommended

You're very welcome, Tomas.

 

If the unknown device provides no hardware ID's, unfortunately I have absolutely no idea what device it could be.

HP Recommended

and another problem about sound, speakers in notebook not working, before was ok, when plug headphone it's ok

any advice? 

 

Thanx

HP Recommended

I'd installed sound driver for Win 10 from your support page, sound and systray B&O is working.

 

I tried tested headphones with microphone from apple mobile but still been used integrated microphone in laptop.

 

In hope that some handsfree set will fully working.


Will see when will have chance tested it.

 

Thanx

HP Recommended

Hi all,


s sound driver is fully working. My mistake with my handsfree headphones. They need just a click for pick up / end call and are initialized and mic working.

 

New driver which is posted above not working correctly:
Realtec HDAudio drv. 6.0.1.8186
Realtec Semiconductor Corp. Media 14.6.2017 6.0.1.8186 (oem19.inf)

 

old driver for Win 10 on your driver support page is fully working for Win 8.1 too, so I am thinking that is a package for all Windows not only for W10

Realtec HDAudio drv. 6.0.1.7661
Realtec Semiconductor Corp. Media 10.11.2015 6.0.1.7661 (oem19.inf)

Thank you and in hope that it will help to other people

Cheers!

Tomas

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