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‎01-25-2019 03:21 AM - last edited on ‎01-25-2019 07:37 AM by Retired

HP Recommended
Product: HP Notebook - 15-bs008ne
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

I am unable to find the drivers of my HP Notebook - 15-bs008ne (Serial number [edited]). I tried to find these drivers on HP website but this product was not found.

 

kindly guide me in this matter.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-25-2019 09:38 AM - edited ‎01-25-2019 09:41 AM

HP Recommended

Dear @Malik17 

 

I got information from a fellow expert @Paul_Tikkanen  that you should (can) use this models page for the drivers of your model  >> https://support.hp.com/us-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412

 

This model from the link above is the basic model, yours is one with more features but they share the same drivers.

 

Let me know if this works for you.

 

In the mean time the page for your specific model is still being checked

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

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3 REPLIES 3

‎01-25-2019 03:32 AM - edited ‎01-25-2019 03:36 AM

HP Recommended

Thank you for posting in the HP Support Community, @Malik17 

 

Welcome !

 

I can confirm I observe the same. I will try to check with HP internally to see what can be done. Please, be patient and note it might take a while. I or somebody else wll get back to you once there is an information.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎01-25-2019 09:38 AM - edited ‎01-25-2019 09:41 AM

HP Recommended

Dear @Malik17 

 

I got information from a fellow expert @Paul_Tikkanen  that you should (can) use this models page for the drivers of your model  >> https://support.hp.com/us-en/drivers/selfservice/hp-15-bs000-laptop-pc/15551412

 

This model from the link above is the basic model, yours is one with more features but they share the same drivers.

 

Let me know if this works for you.

 

In the mean time the page for your specific model is still being checked

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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‎01-25-2019 10:35 AM

HP Recommended

Thanks a lot @IT_WinSec. 

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