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‎08-27-2020 09:13 AM - edited ‎08-27-2020 09:32 AM

HP Recommended
Product: HP Pavilion 15-ec1160nd
Operating System: Microsoft Windows 10 (64-bit)

I hope that you can help me. The support chat does not work at all. It does say okay I'll connect you to an agent but nothing happens.

 

I have done a reinstallation of my laptop HP Pavilion 15-ec1160nd, but I'm not able to find drivers for the laptop not on the HP site.

And now the laptop is so slow as a laptop from 10 years ago. The CPU does stay at 0,39 GHz in the meantime the power options are on high performance and I have also the power adapter in the laptop. 

 

Can you guys or girls help me out.

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-27-2020 09:37 AM

HP Recommended

Hi:

 

You should be able to use the drivers and software from the base model 15-ec1000 support page...

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-15-ec1000-laptop-pc-series/32612...

View solution in original post

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3 REPLIES 3

‎08-27-2020 09:37 AM

HP Recommended

Hi:

 

You should be able to use the drivers and software from the base model 15-ec1000 support page...

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-gaming-15-ec1000-laptop-pc-series/32612...

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‎08-27-2020 09:40 AM

HP Recommended

Thank you I will try that.

 

I did not know there was a general driver page for 15-ec1000.

When I did go to the page of 15-ec1160nd is did say that there were no diver available.

 

But I will try this out thank you.

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‎08-27-2020 09:44 AM

HP Recommended

You're very welcome.

 

I don't even get a driver page for your notebook on the US site.

 

All I get are the specs.

 

https://support.hp.com/ee-en/document/c06688606

 

The drivers on the base model page should work fine.

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