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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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09-27-2024 12:10 PM
Hi @Ricardowo
You can use the drivers if you have any failure, if not the drivers are updated by Windows Update.
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09-29-2024 05:44 PM - edited 09-29-2024 05:45 PM
I reset my PC to factory settings and the B&O app doesn't work like before, for example: it doesn't have an equalizer or very important extra functions that it did have, the Wi-Fi doesn't work well and similar things. and on the page there are only up to 20h2 and it tells me that they are incompatible
09-30-2024 09:06 AM
In that case, install the factory operating system following the steps in this link and then follow the updates}
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.