• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 255 G6 Notebook PC
Microsoft Windows 7 (64-bit)

Hello everyone,

I have this friends laptop I am working on and he wants windows 7...

Which is kinda a problem since at hp site there are only drivers for windows 10, so I would be thankful if you could lead me to windows 7 drivers for this model.

Thank you for your time!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You're very welcome.

 

Here are the links to the W7 x64 drivers you need...

 

Chipset:  Will install USB3 and other motherboard drivers.

 

Select the W10/W7 64 bit file, install and restart the PC

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W7 64 bit file, install and restart the PC.

 

https://www.amd.com/en/support/apu/amd-e-series-processors/amd-e2-series-apu-for-laptops/7th-gen-e2-...

 

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet:  Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

SD card reader:  Download, unzip and run the setup application from the 1st file listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Wifi: 1st one on the left is the 64 bit file.

 

https://downloadcenter.intel.com/download/28624/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Bluetooth:  1st one on the left is the 64 bit file.

 

https://downloadcenter.intel.com/download/28628/Intel-Wireless-Bluetooth-for-Windows-7-?product=9485...

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

That should be all of them, but if there is anything else you need, please let me know and post the hardware ID for the device like you did for the wifi card.

View solution in original post

10 REPLIES 10
HP Recommended

Hi:

 

What model AMD processor and graphics does it have?

 

I need to know, so I can give you the right graphics driver from AMD.

 

Also, do you happen to know what model wifi adapter it has?


There could be one of several that HP could have installed.

 

I know where to find all of the W7 drivers you need, so that isn't a problem.

 

It will just be easier for me to post them all at the same time if you provide those two pieces of info.

HP Recommended

If the machine does not have drivers for Windows 7 then you are in a little bit of a problem. Finding drivers can be very difficult or in some cases impossible due to incompatabilities. You will most likley have to do alot of digging to get drivers and some may not be from HP. You may have to dig through the manufacutres website to find the drivers. I recommend installing Windows 10 as that is what is available from HP for this machine.  Is there any particular reason the person wants Windows 7?

Please remember to select the answer
HP Recommended

AMD E2-9000e RADEON R2 with E2-9000e

hardware id is all I can get for wifi adapter if I  am not mistaken

PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10
PCI\VEN_8086&DEV_24FB&SUBSYS_21108086
PCI\VEN_8086&DEV_24FB&CC_028000
PCI\VEN_8086&DEV_24FB&CC_0280

Thank you for fast response!

 

HP Recommended

You're very welcome.

 

Here are the links to the W7 x64 drivers you need...

 

Chipset:  Will install USB3 and other motherboard drivers.

 

Select the W10/W7 64 bit file, install and restart the PC

 

https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx

 

Graphics:  Select the W7 64 bit file, install and restart the PC.

 

https://www.amd.com/en/support/apu/amd-e-series-processors/amd-e2-series-apu-for-laptops/7th-gen-e2-...

 

Audio:  Accept the agreement.  Download and install the Windows 64 bit driver and restart the PC

 

https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...

 

Ethernet:  Download, unzip and run the setup application from the W7 driver at the link below...

 

https://www.realtek.com/en/component/zoo/category/network-interface-controllers-10-100-1000m-gigabit...

 

SD card reader:  Download, unzip and run the setup application from the 1st file listed at the link below...

 

https://www.realtek.com/en/component/zoo/category/card-reader-solutions-card-reader-controllers-soft...

 

Wifi: 1st one on the left is the 64 bit file.

 

https://downloadcenter.intel.com/download/28624/Intel-PROSet-Wireless-Software-and-Drivers-for-Windo...

 

Bluetooth:  1st one on the left is the 64 bit file.

 

https://downloadcenter.intel.com/download/28628/Intel-Wireless-Bluetooth-for-Windows-7-?product=9485...

 

Touchpad:

 

This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.

 

https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe

 

That should be all of them, but if there is anything else you need, please let me know and post the hardware ID for the device like you did for the wifi card.

HP Recommended

Thank you very much for your help and fast responses!

Will do, hopefully everything goes smooth.

HP Recommended

Anytime.

 

Glad to have been of assistance.

HP Recommended

When starting setup for wifi error pops up:

"The procedure entry point SetDefaultDllDirectories could not be located in the dynamic link library KERNEL32.dll"

HP Recommended

Hi:

 

Try manually installing the driver as follows...

 

Use this zip file instead.  Select the W7 64 bit file.

 

https://downloadcenter.intel.com/download/28626/Intel-PROSet-Wireless-Software-and-Drivers-for-IT-Ad...

 

Unzip the file to its folder.  Do not do anything with the files in the folder.

 

Go to the device manager, click on the Intel wifi adapter (Network Controller), needing the driver.

 

Click on the driver tab.  Click on Update Driver.

 

Select the Browse my computer for driver software option and browse to the driver folder you unzipped.

 

Make sure the Include Subfolders box is checked, and see if the driver installs that way.

HP Recommended

Got it to work, thanks once again!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.