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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Drivers for windows 7

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03-26-2019 05:35 AM
Hello everyone,
I have this friends laptop I am working on and he wants windows 7...
Which is kinda a problem since at hp site there are only drivers for windows 10, so I would be thankful if you could lead me to windows 7 drivers for this model.
Thank you for your time!
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Accepted Solutions
03-26-2019 10:21 AM
You're very welcome.
Here are the links to the W7 x64 drivers you need...
Chipset: Will install USB3 and other motherboard drivers.
Select the W10/W7 64 bit file, install and restart the PC
https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx
Graphics: Select the W7 64 bit file, install and restart the PC.
Audio: Accept the agreement. Download and install the Windows 64 bit driver and restart the PC
Ethernet: Download, unzip and run the setup application from the W7 driver at the link below...
SD card reader: Download, unzip and run the setup application from the 1st file listed at the link below...
Wifi: 1st one on the left is the 64 bit file.
Bluetooth: 1st one on the left is the 64 bit file.
Touchpad:
This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe
That should be all of them, but if there is anything else you need, please let me know and post the hardware ID for the device like you did for the wifi card.
03-26-2019 06:58 AM - edited 03-26-2019 08:46 AM
Hi:
What model AMD processor and graphics does it have?
I need to know, so I can give you the right graphics driver from AMD.
Also, do you happen to know what model wifi adapter it has?
There could be one of several that HP could have installed.
I know where to find all of the W7 drivers you need, so that isn't a problem.
It will just be easier for me to post them all at the same time if you provide those two pieces of info.
03-26-2019 08:01 AM
If the machine does not have drivers for Windows 7 then you are in a little bit of a problem. Finding drivers can be very difficult or in some cases impossible due to incompatabilities. You will most likley have to do alot of digging to get drivers and some may not be from HP. You may have to dig through the manufacutres website to find the drivers. I recommend installing Windows 10 as that is what is available from HP for this machine. Is there any particular reason the person wants Windows 7?
03-26-2019 09:07 AM
AMD E2-9000e RADEON R2 with E2-9000e
hardware id is all I can get for wifi adapter if I am not mistaken
PCI\VEN_8086&DEV_24FB&SUBSYS_21108086&REV_10
PCI\VEN_8086&DEV_24FB&SUBSYS_21108086
PCI\VEN_8086&DEV_24FB&CC_028000
PCI\VEN_8086&DEV_24FB&CC_0280
Thank you for fast response!
03-26-2019 10:21 AM
You're very welcome.
Here are the links to the W7 x64 drivers you need...
Chipset: Will install USB3 and other motherboard drivers.
Select the W10/W7 64 bit file, install and restart the PC
https://www.amd.com/en/support/chipsets/amd-9-series-chipsets/990fx
Graphics: Select the W7 64 bit file, install and restart the PC.
Audio: Accept the agreement. Download and install the Windows 64 bit driver and restart the PC
Ethernet: Download, unzip and run the setup application from the W7 driver at the link below...
SD card reader: Download, unzip and run the setup application from the 1st file listed at the link below...
Wifi: 1st one on the left is the 64 bit file.
Bluetooth: 1st one on the left is the 64 bit file.
Touchpad:
This package provides the driver that enables the Synaptics TouchPad in supported notebook models that are running a supported operating system. The driver enables general touchpad functionality (for example double-tap and scroll) and provides a user interface.
https://ftp.hp.com/pub/softpaq/sp81501-82000/sp81891.exe
That should be all of them, but if there is anything else you need, please let me know and post the hardware ID for the device like you did for the wifi card.
03-26-2019 02:04 PM
Hi:
Try manually installing the driver as follows...
Use this zip file instead. Select the W7 64 bit file.
Unzip the file to its folder. Do not do anything with the files in the folder.
Go to the device manager, click on the Intel wifi adapter (Network Controller), needing the driver.
Click on the driver tab. Click on Update Driver.
Select the Browse my computer for driver software option and browse to the driver folder you unzipped.
Make sure the Include Subfolders box is checked, and see if the driver installs that way.