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‎01-31-2020 05:46 AM

HP Recommended
Product: HP Pavilion 15 Notebook PC K6Y20EA#ACB
Operating System: Microsoft Windows 7 (64-bit)

Hello,

I'm looking for drivers and BIO update for my laptop:

HP Pavilion 15 Notebook PC. Product Number: K6Y20EA#ACB 

OS Windows 7 Professional 64-bit Service Pack 1

 

I can't find anything through HP Support Assistant and I don't like to download from alternative sources.

Do you have any suggestion?

 

Thanks a lot in advance for your kind attention and support.

Kind Regards,

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-31-2020 07:05 AM

HP Recommended

Hi:

 

Your notebook is not supported by HP for W7.

 

You can use the W7 drivers and software from the 15-p000 on yours, but do not use any of the BIOS or firmware update files.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-p000-notebook-pc-series/6936226

View solution in original post

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1 REPLY 1

‎01-31-2020 07:05 AM

HP Recommended

Hi:

 

Your notebook is not supported by HP for W7.

 

You can use the W7 drivers and software from the 15-p000 on yours, but do not use any of the BIOS or firmware update files.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-15-p000-notebook-pc-series/6936226

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