cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Ted271
New member
1 0 0 0
Message 1 of 2
212
Flag Post

Solved!

Drivers not showing up on HP website

HP Recommended
HP ENVY x360 15-cp0001ng
Microsoft Windows 10 (64-bit)

Hello,

 

I'm unable to open the hp website for "HP ENVY x360 15-cp0001ng" drivers.

I've registered my product.

Ted271_0-1621425799799.png

I clicked on "Software und Treiber" / "Software and drivers" and tried different ways and different browser (Firefox, Chrome, Edge) to open this site.

I get to the following url:

https://support.hp.com/de-de/drivers/selfservice/hp-envy-15-cp0000-x360-convertible-pc/20270303/mode...

 

But it stuck into an endless loading.

 

Ted271_1-1621425942031.png

 

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
141,451 65,015 22,075 33,996
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

This page should work for you...

 

Unfortunately, I cannot change the language to German. 

 

There is no option do do so, when I change the country flag at the bottom of the page like I normally can.

 

HP ENVY 15-cp0000 x360 Convertible PC Software and Driver Downloads | HP® Customer Support

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
141,451 65,015 22,075 33,996
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

This page should work for you...

 

Unfortunately, I cannot change the language to German. 

 

There is no option do do so, when I change the country flag at the bottom of the page like I normally can.

 

HP ENVY 15-cp0000 x360 Convertible PC Software and Driver Downloads | HP® Customer Support

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation