Drivers

[GaryPietersen]

Hi there,
In device manager, I found the following drivers missing:
Base system device
When I open properties, the following information appears at location-
PCI Bus 4, Device 0, Function 3 (code 28)
PCI Bus 4, Device 0, Function 4 (code 28)
PCI Bus 4, Device 0, Function 1 (code 28)

Another driver missing at location - on PCI root complex.

My scroll function on the mouse trackpad is also not working after a Windows update. (running Windows 10 Pro)

Please help.

Thank you.
Gary

[ssssssumanth]

Update your drivers as well.

[Paul_Tikkanen · Accepted solution]

Hi:

You need this driver for the base system dev...

This package contains the JMicron Card Reader driver for the supported notebook/laptop models and operating systems.

http://ftp.hp.com/pub/softpaq/sp45001-45500/sp45010.exe

Please post the hardware ID for the other device you need the driver for.

Use this guide for how to find the hardware ID...

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

For the touchpad, the only suggestion I can offer would be to try the driver directly from synaptics...

1st one on the list.

http://www.synaptics.com/resources

[GaryPietersen]

Thank you for the solutions, worked perfectly.

You are a champion.

I did however, download the latest synaptecs driver for the touchpad, but still doesn't work.

Thnak you once again.

[Paul_Tikkanen]

You're very welcome.

Sorry that the W10 synaptics touchpad driver didn't work.