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Locked

‎02-02-2024 03:34 AM

HP Recommended
Operating System: Microsoft Windows 11

Fingerprint not working

Category:
2 REPLIES 2

‎02-05-2024 01:39 AM

HP Recommended

Hi @Mostapha1,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I understand that you are facing issues with fingerprint.

 

To be able to answer you effectively, we need some information.

 

Have you made any changes to your software/hardware or OS?

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

Elohi_NR
I am an HP Employee
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‎02-15-2024 12:02 AM

HP Recommended

Hi, my Elitebook won't find the fingerprint driver because I cloned my windows from Lenovo to HP computer

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