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‎02-23-2025 05:47 AM

HP Recommended

I have 2 files of I.R.I.S OCR on my computer, 2 different dates, and 2 different file sizes.  why do I need 2 and how do I stream line these for better performance of my compter

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‎02-26-2025 10:45 AM

HP Recommended

Hi @Downline32, 

Welcome to the HP Support Community.
 

Thank you for posting your query, I will be glad to help you.

If you have two "I.R.I.S OCR" files on your HP computer, it means you have scanned documents converted into editable text using IRIS optical character recognition (OCR) technology.
 

If you don’t need both, you can safely remove the older one and keep only the most recent file on your device. Feel free to delete whichever one you don’t need, and let me know how it goes—I’m happy to assist if you need further help!

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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‎03-26-2025 06:40 AM

HP Recommended

You should use the file finder tool to delete the same files in a click.

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