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HP Recommended
HP 15 Laptop PC 15-e3000 (4X377AV)
Microsoft Windows 10 (64-bit)

My laptop was pre-installed windows 11 but I reinstalled windows 10 instead.

 

Most of the drivers can be installed automatically throgh the windows update except the the ones for the following

image.png

ACPI\VEN_AMDI&DEV_0051
PCI\VEN_1022&DEV_790B&SUBSYS_790B1022&REV_51
PCI\VEN_1022&DEV_15E2&SUBSYS_89FC103C&REV_01

 

There is no windows 10 option from  the driver page, and checking the drivers for windows 11, there is not the driver for above compouent.

 

I am not prefering amd adrenaline if there is other solution.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Use the AMD chipset drivers.

 

Select the first file listed under the W10 driver section at the link below.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Use the AMD chipset drivers.

 

Select the first file listed under the W10 driver section at the link below.

 

AMD Ryzen™ and Athlon™ Mobile (Chipset) Drivers & Support | AMD

HP Recommended

Thank you, but the chipset drivers only solve the PCI\VEN_1022&DEV_790B&SUBSYS_790B1022&REV_51.

 

the others are still existed.

ACPI\VEN_AMDI&DEV_0051

PCI\VEN_1022&DEV_15E2&SUBSYS_89FC103C&REV_01

HP Recommended

You're very welcome.

 

The other two devices should be installed by the graphics driver that you prefer not to use.

 

I downloaded the AMD adrenalin software, unzipped the file using 7-Zip and explored the driver folder.

 

I immediately found the second device you posted PCI\VEN_1022&DEV_15E2, which is in the Audio driver folder.

 

[Manufacturer]
%ManufacturerName%=AMD,NTx86,NTamd64

[AMD.NTx86]
%amdacpbus.DeviceDesc% = ACP_3_0,PCI\VEN_1022&DEV_15E2&REV_00
%amdacpbus.DeviceDesc% = ACP_3_1,PCI\VEN_1022&DEV_15E2&REV_01
%amdacpbus.DeviceDesc% = ACP_6_0,PCI\VEN_1022&DEV_15E2&REV_60
%amdacpbus.DeviceDesc% = ACP_6_2,PCI\VEN_1022&DEV_15E2&REV_62
%amdacpbus.DeviceDesc% = ACP_6_F,PCI\VEN_1022&DEV_15E2&REV_6F
%amdacpbus.DeviceDesc% = ACP_6_3,PCI\VEN_1022&DEV_15E2&REV_63

[AMD.NTamd64]
%amdacpbus.DeviceDesc% = ACP_3_0,PCI\VEN_1022&DEV_15E2&REV_00
%amdacpbus.DeviceDesc% = ACP_3_1,PCI\VEN_1022&DEV_15E2&REV_01
%amdacpbus.DeviceDesc% = ACP_6_0,PCI\VEN_1022&DEV_15E2&REV_60
%amdacpbus.DeviceDesc% = ACP_6_2,PCI\VEN_1022&DEV_15E2&REV_62
%amdacpbus.DeviceDesc% = ACP_6_F,PCI\VEN_1022&DEV_15E2&REV_6F
%amdacpbus.DeviceDesc% = ACP_6_3,PCI\VEN_1022&DEV_15E2&REV_63

 

I don't have the time to search for the 0051 hardware ID in that huge unzipped directory so, this is what I recommend you do.

 

Download and install the free 7-Zip file utility.  The first one at the top of the page is for 64 bit.

 

7-Zip

 

Then download and save, but do not run the W10 graphics file driver from this reputable 3rd party driver link below.

 

AMD Audio CoProcessor Game Ready Driver v.22.11.1 for Windows 10 64-bit, 11 free download (driversco...

 

After you save the file, right click on it and select 7-Zip from the list of items on the menu.

 

Have 7-Zip Extract to:  and let it extract the graphics driver file into its folder name.

 

Once that is done, go to the device manager, click on the devices that need drivers one at a time.

 

Click on the driver tab.

 

Click on Update driver.

 

Select the 'Browse my computer for drivers' option and browse to the driver folder that 7-Zip created.

 

Make sure that the Include Subfolders box is checked, and windows will search for the driver and install it.

 

Then repeat the process for the other device.

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