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‎10-22-2024 11:04 PM

HP Recommended
Product: HP 17 Laptop PC 17-c2000 (4V793AV)

HELLO TEAM!

my laptop has been having problems for a few months (since it fell) it no longer works perfectly. there are times when I am working with it that several applications open and close on their own; and as for doing this, it blocks the entire system until I manage to restart it.

so, i need you to help on how i can do to change this laptop and get a new one

 

thanks for you help

looking forward to hear from you

Guy

1 person had the same question
1 REPLY 1

‎10-22-2024 11:28 PM

HP Recommended

@GuyBEBON 

 

Unfortunately changing is NOT an option and from my view its case is NOT due to hardware failure. You can sell to someone and buy a new machine.

 

Other option is to upgrade it by get more RAM, better speed of storage.

 

Regards.

BH
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