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- HP Community
- Notebooks
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- EXCHANGE MY CURRENT LAPTOP

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10-22-2024 11:04 PM
HELLO TEAM!
my laptop has been having problems for a few months (since it fell) it no longer works perfectly. there are times when I am working with it that several applications open and close on their own; and as for doing this, it blocks the entire system until I manage to restart it.
so, i need you to help on how i can do to change this laptop and get a new one
thanks for you help
looking forward to hear from you
Guy
10-22-2024 11:28 PM
Unfortunately changing is NOT an option and from my view its case is NOT due to hardware failure. You can sell to someone and buy a new machine.
Other option is to upgrade it by get more RAM, better speed of storage.
Regards.
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