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vjarko
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EliteBook 840 G3 notebook can't open external HDD

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EliteBook 840 G3
Microsoft Windows 10 (64-bit)
My HP EliteBook 840 G3 notebook can't open the Maxtor 4TB external HDD. It loads it between devices, but it doesn't recognize the partition, so I can't access the files on it. At the same time, my HP Pro X2 tablet, Asus ultrabook and MacBook Pro work normally with this disk.
BIOS and drivers are fine. The notebook reads flash drives (32GB, 64GB) normally. Has anyone encountered a similar problem? If so, could you advise me on what to do?
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WAWood
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@vjarko 

When you say it does not recognize the partition, what does it show in Disk Management console -- which you open by entering "create and format" in the search area and selecting that option.



I am a volunteer and I do not work for, nor represent, HP

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WAWood
Level 16
Level 16
34,852 24,531 3,145 7,830
Message 2 of 2
Flag Post
HP Recommended

@vjarko 

When you say it does not recognize the partition, what does it show in Disk Management console -- which you open by entering "create and format" in the search area and selecting that option.



I am a volunteer and I do not work for, nor represent, HP
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